Contact us

General Enquiries

These contact details are only for general enquiries about the Trust. If you need to make or change an appointment, or you need any other help to do with your treatment, please contact your GP or other regular contact within the Trust.

Telephone: 024 7636 2100
Email: enquiries@covwarkpt.nhs.uk.

Wayside House Reception Telephone: 024 7636 8944

 

Access to your Health Records and other personal information

If you want to access copies of your health record held by the Trust, please click here for more information.

 

Freedom of Information requests

Freedom of Information is part of the Government's commitment to greater openness. The Freedom of Information Act 2000 gives individuals the right to request information held by a public authority. If you would like more information, please click here.



Patient Advice & Liaison Service (PALS)

The Patient Advice & Liaison Service (PALS) is a service that deals with patients', relatives' or carers' queries and concerns regarding their health care, and can provide information on NHS services generally. If you would like to make a comment, suggestion, compliment or complaint about any aspect of care provided by the our Trust, please contact:

PALS and Complaints
Coventry and Warwickshire Partnership NHS Trust
Wayside House
Wilsons Lane
Coventry
CV6 6NY 

Freephone Number: 0800 212445
Tel: 024 7653 6804
Email: PALS.complaints@covwarkpt.nhs.uk

PALS Information Leaflet.pdf [pdf] 2MB

Complaints Procedure.pdf[pdf] 449KB

Complaints Procedure Easy Read.pdf[pdf] 759KB



Communications Team

Please get in touch with the Communications and Marketing Team if you have any feedback on this website.

Communications and Marketing Team
Wayside House
Wilsons Lane
Coventry
CV6 6NY

Email: communications@covwarkpt.nhs.uk
Telephone: 024 7658 8856

 


Media Enquiries

Out of hours contact: Please call the Trust's emergency service on 0300 303 3664. They will arrange for the duty press officer to call you back as soon as possible.

The press office manages the Trust's relationship with the media - local, regional and national - and aim to answer your queries promptly and effectively. The press office should be the first contact point for journalists. We will be pleased to assist you and, if necessary, will arrange for an appropriate spokesperson to be made available for you.

All the Trust's press releases are published on this website, the most recent appear via the link opposite, with archived news stories available by following a separate link.

Communications and Marketing Team 
Wayside House
Wilsons Lane
Coventry
CV6 6NY

Email: media@covwarkpt.nhs.uk
Telephone: 024 7658 8833 / 56
Press Office Contact: Ian Andrew

 

LOST AND FOUND IT EQUIPMENT

Please get in touch with the IT Team if you have found any lost IT equipment.

IT Team
Wayside House
Wilsons Lane
Coventry
CV6 6NY

Email: ITServiceDesk@covwarkitc.nhs.uk
Telephone: 024 7684 4000

_____________________

Have you seen something wrong on our website?
Let us know by filling out the form below...

Website Feedback Form

____________________

cqc widget