Equality and Diversity


The Trust believes that service users should have the same rights regardless of their religion or belief, race, gender, sexual orientation, disability or age.
This does not mean that the same service is provided for everyone but rather services should be appropriate for each individual. The Trust offers interpreting services where required.

Equality and Diversity Mission Statement 

Overall, the work in the Equality and Diversity department exists to:

  • Ensure the services provided by the Coventry and Warwickshire Partnership Trust are appropriate for service users regardless of their religion or belief, race, gender, sexual orientation disability or age;
  • Raise awareness with service users from the above groups so that they can access services within mental health, learning disability and substance misuse services.

We will take positive action where necessary to ensure fair access for these communities. This specific commitment forms part of a broader commitment to equal treatment and respect for diversity. This is done through:

  • Advising and supporting staff on cultural and linguistic issues, making a cultural directory available for staff via the intranet;
  • Working with staff on barriers, which exist in relation to service delivery;
  • Providing tailor made training to staff groups in the area of equality and diversity;
  • Addressing racism from both a staff and service user perspective;
  • Developing flexible ways of ensuring that staffing reflects the needs of minority groups;
  • Engaging in preventative work with local communities around illnesses and diseases;
  • Working as part of multi-agency teams to promote equality in the area of health and service delivery.

The 9 Protected Characteristics

The Equality Act brings together a number of existing laws into one place so that it is easier to use. It sets out the personal characteristics that are protected by the law and the behaviour that is unlawful. 

Everyone in Britain is protected by the Act. The “protected characteristics” under the Act are:

Gender reassignment
Marriage and civil partnership
Pregnancy and maternity
Religion and belief
Sexual orientation 

You can find out more information about the protected characteristics and other information by visiting the Equality and Human Rights Commission website.

Patient Stories

Our Trust wants to share as many stories and about service user, patient and carer experience as we can, to celebrate the things that have helped and gone well, as well as what hasn't gone well and understanding why this is.
Find out more, and view some of our patients' stories. 

Find more information on what we do to support Equality and Diversity here:

Contact us:

Rano Bains
Head of Equality and Diversity 

Wayside House
Wayside Business Park
Wilsons Lane
Telephone: 02476 536802
E-mail: rano.bains@covwarkpt.nhs.uk

Ruth Dunckley

Wayside House
Wayside Business Park
Wilsons Lane
Telephone: 02476 844031
E-mail: ruth.dunckley@covwarkpt.nhs.uk