Attend Anywhere: Video Consultations

We want to stay connected with you, and at this time we are finding new ways to do this.

Attend Anywhere

Attend Anywhere is a secure NHS video consultation service, allowing patients to hold consultations with healthcare professionals. Read about some of the great work being done using Attend Anywhere with the case study of Mrs. P.

Watch a short video on how Attend Anywhere works:

Attend Anywhere works on a PC, Mac or an iOS/Android device, using either a Google Chrome or Apple Safari browser. Attend Anywhere will not work on Internet Explorer 11. You can download Google Chrome or Safari for free and there is no need to create an account.

Easy read version: Easy Read Video Consultation Leaflet.pdf [pdf] 553KB

You will also need:

A good connection to the internet – if you can watch a video online (eg, YouTube) you can make a video call
A private, well-lit area where you will not be disturbed during the consultation

Five minutes before your appointment time, click on the relevant service below, or enter the web address you have been sent by your healthcare professional. If for whatever reason your link is not working please call the number given to you with your appointment.

How I set up Attend Anywhere?

Follow the instructions below to start your video consultation:

Follow these instructions below to test that your equipment is set up correctly: On this On this web page, click the Start video call button and follow instructions. Wait in your own private video room. Your healthcare provider sees you arrive in the waiting area queue and joins you in your video room when they are ready.

When starting your video consultation, you will be asked to enter your name and date of birth, and accept the terms and conditions – this information will help us identify you and is not stored after the consultation.

The video consultation is free (except your internet usage charge) and data is not used whilst you are in the waiting room. We recommend that you connect to your home or work Wi-Fi to avoid using your mobile data allowance.

For more information view this short video:

Attending a video consultation for the first time?

We recommend you check and test your equipment in advance. You can do this by clicking on the link sent to you by your service, either by SMS/Email or given to you over the phone and clicking on “Test Call” button.

To access your video consultation, your service team will provide your URL to attend your appointment.

Services