Crisis and Home Treatment Team (Children and Young People)
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We are a multi-disciplinary team (MDT) working with children and young people (CYP) who present in crisis related to emotional wellbeing and mental health needs.
- Directorate: Children's
- Age: Up to 18 years of age.
- Address: CYP Mental Health Crisis and Home Treatment Team 2nd Floor Swanswell Point, 2 Stoney Stanton Road, Coventry, CV1 4FS
- Hours: Referrals for a request from a professional (these include health professionals and social care) for a community assessment will be made to the Crisis Team on 024 7664 1799/NHS 111 between the hours of 8am to 8pm Monday to Friday and between 10am to 6pm on Saturday to Sunday. This is not an emergency contact, and any emergency risk needs to be directed to an acute hospital.
- Telephone number: 024 7696 1151
About us
Our service is provided for those who are up to 18 years of age. We cover the whole of Coventry and Warwickshire and assess those who are:
- an immediate and significant risk to others due to their mental health
- being considered for admission to a mental health inpatient unit
- at risk of immediate and significant self-harm
- in acute psychological or emotional distress that is causing them to not be able to go about their daily activities, such as going to school and looking after themselves.
The Acute Liaison Team (ALT) offer a crisis response and a Mental Health Risk Assessment for children and young people (CYP) who have presented to any of the three acute Trusts: George Elliot Hospital (GEH), University Hospital Coventry and Warwickshire (UHCW) and South Warwickshire NHS Foundation Trust (SWFT).
The acute liaison provision will provide a clinical opinion or support the implementation of a 'Working with Risk' care plan, for young people admitted to a paediatric ward (excluding Accident and Emergency departments) with an acute mental health crisis and or self-harm/ suicidal ideation.
We also complete mental health crisis assessments within the community, either at the child or young person's home or community base. Where a CYP is presenting in crisis, the Crisis Resolution Home Treatment (CRHT) services will work with the CYP and family to support a crisis assessment, working towards preventing an unnecessary admission to the acute hospital (if medical treatment/ intervention is not required).
There is a clinical coordinator between the operational hours of 8am and 8pm Monday to Sunday. However, this is not an emergency contact, and any emergency risk needs to be directed to an acute hospital.
Home treatment
If a child or young person needs immediate support though our Home Treatment service and meets the criteria, this will be discussed as a multidisciplinary team (MDT) meeting first.
Home treatment and Intensive home treatment is for young people:
- who have acute psychiatric or psychological symptoms
- whose mental health is getting worse, and who are at high risk of experiencing an acute psychiatric crisis.
- who are ready to come home from a psychiatric hospital, where we can help to plan for their return home
- who are already working with specialist CYP mental health teams, where we can also help to provide out of hours care
- who must have had a crisis or an Acute Liaison Team assessment
- who must be open to the specialist CYP mental health team
This service is for 6 weeks. We will visit the family and young person at home or at an agreed place to deliver a package of care to suit the individual's needs. This will also include a safety plan and agreed treatment care plan. The number of visits needed will be dependent on the individual and their needs. All young people will need a full assessment, WWR1, and a Form 1 completing before commencing home treatment.
Day provision
The aim of Day Provision Service for children and young is to provide structured daytime crisis support for children and young people (CYP) aged 13 to 18 (17 and 364 days), their families and the wider services within Coventry and Warwickshire.
The service aims to reduce Accident and Emergency visits, prevent inpatient hospital admissions, support discharge from tier 4 services and the general acute wards, and offer therapeutic interventions to CYP in crisis.
The service currently operates 5 days a week (Monday to Friday).
NHS 111 Service
If a CYP is experiencing significant emotional or mental distress, call NHS 111 and select the mental health option. The service offers 24/7 advice and support if you are:
- Experiencing worry, anxiety, or fear that you can't control.
- Hearing voices and seeing things that others can't
- Considering harming yourself
- Find yourself withdrawing from friends or family
Referral criteria
Referrals for the Acute Liaison Team from acute Trusts:
CYP admitted to an acute Trust, who has been assessed to be medically fit for discharge, having completed any medical treatment they required as a consequence of their self-harm and or mental health presentation.
The team will arrange to see the CYP with their family and/ or appropriate carer within 48 hours. Referrals to be made to the admin team via 02476 961151. The admin team will complete the referral documentation before handing over to the clinical coordinator.
Referrals for a request from a professional (these include health professionals and social care) for a community assessment:
This can be made to the admin team on 024 7696 1151 between the hours of 8am and 8pm Monday to Friday and 10am-6pm Saturday and Sunday.
There is an agreed 4-hour response time to contact the family of the CYP to arrange, if appropriate, a community crisis assessment in the next 48 hours.
It needs to be noted that this is not an alternative to a medical need and/ or a risk that is unable to be managed by the family/referrer in the immediate 48 hours.
The 4-hour response is within the working hours stipulated; it will be the referrer's responsibility that the CYP is directed to an acute Trust if this risk needs immediate support. For all referrals, the referrer must have seen the young person and completed a risk assessment within 5 working days for their referral to be accepted.
Health and social care professionals can assess whether specialist CYP Mental Health Team support is needed and make a referral by telephone to our details below.
Address: CYP MH Crisis and Home Treatment Team, 2nd Floor Swanswell Point, 2 Stoney Stanton Road, Coventry, CV1 4FS. Telephone: 024 7696 1151
The service will operate as follows: Monday to Friday 8am to 8pm and Saturday to Sunday 10am to 6pm.