Privacy notice for children and young people

Who we are

We are Coventry and Warwickshire Partnership NHS Trust (CWPT). We provide health and care services for children, young people and adults. If you receive care or support from us, we collect and use information about you so that we can look after you safely and give you the right support.

What information we use

We may use information such as your name, date of birth, address and contact details. We may also use information about your physical or mental health, medicines, appointments, tests, treatment, care and support needs. We might receive information from you, your parent or carer, and professionals involved in your care.

Why we use your information

We use your information to understand what help you need, plan and provide your care, check that your care is safe and working well, and contact you about appointments. We may also use it to improve our services, train staff, manage the NHS and carry out research. When we can, we use information that does not directly identify you.

Who we may share your information with

We may share relevant information with people involved in your care, such as doctors, nurses, therapists, hospitals, your GP, social care, schools or other NHS services. We may also share information when the law says we must. We only share what is needed, and we expect everyone who receives it to keep it safe.

Keeping you safe

If we believe that you or someone else may be at risk of serious harm, we may need to share information with people who can help keep you safe. We will usually explain this to you, unless doing so could place someone at greater risk.

Your rights

You can ask what information we hold about you, ask to see a copy, and tell us if something is wrong or missing. Depending on the situation, you may also be able to ask us to limit or stop some uses of your information. A parent or carer may sometimes help you make a request. We will listen to your views and consider your age and understanding.

Keeping your information safe

We protect your information by using secure systems and following NHS rules. Only people who need your information for their work should be able to see it. Staff are trained to keep information private and safe.

How long we keep your information

We keep different types of information for different lengths of time. We follow NHS record-keeping rules and securely delete or destroy information when we no longer need to keep it.

Questions or concerns

If you have questions or are worried about how we use your information, speak to a member of your care team or ask a parent or carer to help you. You can also visit the Trust's privacy page for more information or to find out how to contact its information governance team. If you are still unhappy, you can ask the Information Commissioner's Office for advice.