CWPT in top 5 mental health and community Trusts for cleanliness
Coventry and Warwickshire Partnership NHS Trust has been rated in the top 5 mental health and community Trusts for cleanliness in the 2025 Patient-Led Assessments of the Care Environment (PLACE) by NHS England.
This is judged by patients, who make up at least half the team of assessors, and staff.
CWPT achieved a 100% score for cleanliness, an increase of 3% from 2024, and a 100% score for condition, appearance and maintenance, an increase of 6% from 2024.
The Trust's Estates and Facilities Department is responsible for site maintenance and cleanliness across the Trust. Working closely with clinical services, the improvements are a result of the team's dedication to putting patient experience and safety first, through collaborative audit programmes and action plans, and already established reporting routes for environmental issues.
Patrick Fitzgerald, Head of Facilities, said:
The 2025 PLACE results demonstrate a collective achievement for the Trust and reflect the continued efforts of our housekeeping, maintenance, infection prevention and control (IPC), and clinical teams working together across all sites to continue to improve standards for our patients and staff.
Jacky Vincent, Interim Chief Nursing Officer, said:
Ensuring and maintaining a clean environment for those who use our services is not only essential for infection, prevention and control, but also fundamental to a quality service and experience for our patients.
We are incredibly proud to be listed in the top 5 best mental health and community Trusts on cleanliness, recognising our commitment as an organisation to provide safe care, build trust with our patients, and maintain professional dignity. It's a testament to the hard work of our Estates and Facilities Department and the role each of our colleagues plays in the care of our patients.