The most important parts of our patient and public involvement work are:
Co-production - Co-production is doing things with people rather than for or to them in addition. As a Trust, we are working on models of co-production through our Recovery and Wellbeing Academy. We are creating space for shared learning and decision making, in all capacities, through an equal and transparent partnerships and recognizing and valuing the unique skills that people possess.
Involvement – We involve you in decisions about your care and in service design and evaluation. To get involved you can become a member, become a Volunteer, join our Equal Partners Assembly or be a Governor.
Improvement – We improve services based on your valuable feedback. We have developed an Engagement & Co-production Group with carers, service users and staff to ensure we have diverse input into service redesign and decision making.
Listening – We listen to your feedback about the care we provide. You can let us know your thoughts by filling in a Friends and Family Test, by contacting our PALs team or by sharing your story with us and our Board.
We seek to proactively build continuous and meaningful engagement with the public and patients, to shape services and improve health. Effective engagement leads to improvements in health services and is part of everyone’s role in the NHS. See The Patient Experience Book: A collection of the NHS Institute for Innovation and Improvement’s guidance and support, for more information.
Whether you are a member of the public getting involved in the work of the NHS for the first time or a doctor who is new to commissioning; you might need a bit of help to guide you. NHS England have put together a range of toolkits and resources to help you carry out effective patient and public involvement, as well as policies and background information to support you. Further clarifaction for staff involving patients and the public in their work in a meaningful way to improve services, including giving clear advice on the legal duty to involve, can be found on the NHS England website.
The Equal Partners Strategy highlights our commitment to working with staff, service users, patients, carers, general public and other partners to plan, shape, develop and deliver our services.
Only by informing, listening, consulting, and involving can we truly empower people and ensure that our services are of high quality, and meet the needs of the population.
Useful Information about the Equal Partners Strategy
To find out more about the Equal Partners Assembly, see the document below: