Accessibility statement

This website has been developed with reference to the NHS accessibilty guidelines which reflect the current guidance issued to government bodies via the Central Office of Information for producing public websites.

To reflect this guidance our site aims to comply with the W3C's Web Content Accessibilty Guidelines 2.0 level AA. Some of the means we have used to follow this across the site include:

  • Using CSS to control look and feel seperating content from styling
  • Using valid xhtml
  • Not using images for navigation
  • Using appropriate alt text where appropriate

If you do however experience any difficulties in using the site, or require assistance in accessing content e.g. documents, or cannot find the information you are looking for please contact us at:

Adobe Acrobat Reader

The majority of documents on this site are in Acrobat format. To download a copy of Acrobat Reader please visit: Adobe Acrobat Reader Download.



Need help reading our website?

We have added the world-leading digital inclusion software, Browsealoud, to our website - making our content more accessible with reading and translation support. Whether you are using a Smartphone, Tablet, PC or Mac, BrowseAloud Plus will provide the speech and reading support tools you require for free.

How does Browsealoud help?

Browsealoud offers a host of reading and translation support - helping you to access and understand our website better.  

  • text-to-speech: click on or select any text to hear it read aloud
  • translation: written and spoken translations in multiple languages
  • text magnification: enlarges text and reads it out loud
  • mp3 generation: converts selected text into an MP3 audio file
  • screen mask: blocks distractions on screen with a tinted mask
  • web page simplifier: removes clutter from the screen, displaying only the main text
  • settings: customise options to suit individual needs or preferences

All the features are accessed from an easy-to-use button image.

More than 7,000 websites use BrowseAloud, so once you have it on your device you can listen to all of these websites too. For more information, please visit

Who does BrowseAloud Plus help?

BrowseAloud Plus helps website visitors who require online reading support and those who simply prefer to listen to information instead of reading it. Those with print disabilities, such as dyslexia or mild visual impairments, and those with English as a second language find BrowseAloud Plus particularly useful.

How do I get BrowseAloud Plus?

Click on the BrowseAloud limage button that appears at the top of the left of the page on this website to launch the BrowseAloud Plus toolbar then simply click any text to hear it read aloud.

Support with using BrowseAloud Plus

A full range of support services are provided for BrowseAloud Plus:

Tel: 0800 328 7910