We want to be able to learn from your experiences with us, whether they are good or bad, so that we can continue to improve our services.
Patient Advice & Liaison Service (PALS)
The Patient Advice & Liaison Service (PALS) is a service that deals with patients', relatives' or carers’ queries and concerns regarding their health care, and can provide information on NHS services generally. Find out more here.
Friends and Family Test
The NHS Friends and Family Test (FFT) was created to help service providers and commissioners understand whether their patients are happy with the service provided, or where improvements are needed.
For more information on the Friends and Family Test, please click here.
Friends and Family Test Results
Give feedback to a specific service
We love feedback and if you have feedback specific to a service, we know they would love to hear about it.
Telling us your story can help us learn from the good and bad parts of your experience. If you are happy for us to publish your story, it could also help other people. For more information on how to share your story and to find stories shared with us already, please click here.
Care Opinion is a national website where you can easily leave your comments or complaints about your services in Coventry and Warwickshire, and see how we respond to it. Find out more here.