Carers' Information

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COVID-19 Carer Advice:

Our team has created the below leaflet with advice for carers during the coronavirus (COVID-19) outbreak. CWPT COVID-19 Carer Advice.pdf [pdf] 175KB


Letters From Loved Ones launched to help families and friends

Image letter to loved one The Trust has launched ‘Letters From Loved Ones’ to help families and friends share messages and photographs with inpatients at Coventry and Warwickshire Partnership NHS Trust during the ongoing pandemic.


Due to current visitor restrictions, the Trust’s Patient Advice and Liaison Service (PALS) acknowledged how difficult it can be not being able to see loved ones, and how important it is to stay in touch. PALS will help families and friends get their messages to our inpatients.


Messages and photos can be sent to:  Alternatively, a dedicated number has been set up: 024 7653 6804 which is open from 8am to 4pm, Monday to Friday. Please include the recipient’s full name, date of birth and ward name, so it goes to the right person, and you will also need to include your name.


Tell Healthwatch your experiences during the Covid-19 pandemic

Healthwatches in Warwickshire and Coventry have launched a survey to help to understand the public’s views on health and social care support during the current pandemic.

In recent weeks, NHS and social care staff have been working hard to keep us well and safe, adapting the support they offer in response to Covid-19. We want to find out how these changes are working for people as well as how the pandemic is affecting people more broadly:

  • How the pandemic has affected your experiences of health and social care.
  • Have you been able to access all the information that you need in order to keep you/your family safe and well?
  • Has your mental health been affected? And if so, what support have you been able to access?

Survey - The survey will run throughout May. Visit:  to tell them about your experiences. 


CWPT Carer's Survey 2019/20

Are you a Carer? Please complete our survey and let us know about your experiences.

Complete our Carers' Survey 


Carers Trust Survey

This Carers Trust is running a survey for unpaid carers, to help them understand your needs and to influence the future support available to unpaid carers from the government.  The survey should no longer than 10 minutes to complete.  

Carers' views survey


What is a carer?

A carer is someone who provides unpaid care either frequently or infrequently to a person with care needs. Their care needs may be physical, psychological or emotional and they may or may not receiving care and treatment from our Trust. Many carers are related to the person they care for, but some are friends, neighbours or volunteers.

Our Trust sets out in its Vision and Values the intention to work together with carers to ensure the engagement and involvement of all.

The Trust provides services over a wide geographical area to people of all ages, including many children, elderly and also vulnerable adults, many of whom will have a carer. We also are developing a Carers Charter in collaboration with partners, and this will be published here as soon as this is available.

Read what the Carers Trust has to say about ‘What is a Carer?’

Information and support for Carers from Carers UK.pdf [pdf] 834KB

The Triangle of Care

The Triangle of Care is a service which brings together carers, service users and professionals. It aims to promote safety and recovery for people with mental health issues and to encourse thier wellbeing by including and supporting thier carers. 

Coventry and Warwickshire Partnership NHS Trust is rolling out the Triangle of Care initiative which will enable us to work productively with carers across the Trust to enable their involvement in care and treatment wherever possible.

We have joined the Carers Trust and are committed to supporting and working co-productively with carers and people who use our services.

Our submission dates are as follows:

Stage One submission (including report and at least 80% of completed inpatient and home treatment team self-assessments): 2nd October 2018

For more information see the guidance below or visit the Carers Trust website.

Triangle of Care - A guide to best practice.pdf [pdf] 1MB


The Care Act 2014

The Care Act is an act of parliament which came into force in 2015. It sets out how organisations like the NHS and local authorities must meet the needs of carers. Any carer in need of support has the right to an assessment.

You can obtain more information about care and support in your area by clicking here, as well as looking at a selection of Frequently Asked Questions.

The Carer Aware training found here includes a very comprehensive list of useful contacts.


Care Companion

A free online resource for those looking after their loved ones. Access it here.


​​​​​Recommended resources for carers

Below are websites and factsheets we recommend you read:


Local updates

Find out what events, resources and news updates are available in your local area:

Read the latest newsletter from Carers Trust


City council provision: Support for carers

Newsletter: Coventry Carers' Bulletin, March 2020

Local library: 
Health information

Dementia.pdf [pdf] 277KB

Home Library Service.pdf [pdf] 383KB

Reading Well for mental health.pdf [pdf] 352KB

We Care Magazine September 2018.pdf [pdf] 694KB

We Care Magazine March 2019.pdf [pdf] 496KB

We Care Magazine Spring 2020.pdf [pdf] 494KB

Carer referral Coventry.pdf [pdf] 55KB


Council provision: Support for carers

Warwickshire Mental Health Carer's Service: Support - Support for carers

Warwickshire Young Carers.pdf [pdf] 253KB

Carer Referral Warwickshire.pdf [pdf] 52KB


City council provision: Support for carers