Ex-Armed Forces (Veterans)

  • Support for ex-armed forces personnel

  • Address: The Railings, CV21 2NP

About this Service

Telephone number: 0300 200 0011 
Referral criteria: Self-referral, health professional
Veterans Aware logo                                

How to get help     

When entering services please ensure that you make your veteran status known to GPs or other agencies as this could  influence the care that you receive.

  • Improving Access to Psychological Therapies (IAPT): IAPT services are for people with mild, moderate and severe symptoms of anxiety of depression.
  • GP: Your GP can be your first port of call for healthcare and can also make referrals onto specialist services. To find a GP in your area, click here.
  • Don't Panic (Audio Self-Help): The project provides easily accessible information in five areas: Don't Panic, Don't Worry, Dealing with Anger, Dealing with Negative Thinking and Relaxation. 
  • Warwickshire County Council

Click here to read stories of Ex-Armed Forces (Veterans) Stories who have used our services.

Reading and Information

Key Reports

Fighting Fit: A Mental Health Plan for Servicemen and Veterans 2010

MP Dr Andrew Murrison was commissioned by the Governemnt to produce a report on mental health services and serving personnel and veterans. View the report here.

Key Websites

Armed Forces Health Partnership Programme

This is a joint initiative between Combat Stress and the Royal British Legion. Funded by the Department of Health the aim is to build knowledge amongst professionals on the health needs of serving personnel and veterans. Information, support and resources are available. View the site at www.armedforceshealthpartnership.org.uk.

Warwickshire County Council

Key Journals

NEW - Anger in the UK Armed Forces – Strong Association with Mental Health Childhood Antisocial Behavior, and Combat Role by Roberto J. Rona, FFPH, Margaret Jones, BA, Lisa Hull, MSc, Deirdre MacManus, MRCPsych, Nicola T. Fear, DPhil (Oxon), and Simon Wessely, FMedSc.

Kapur.N, While.D, Blatchley.N, Bray.I and Harrison.K (2009). 'Suicide after leaving the UK Armed Forces - A cohort study.' PLoS Med 6(3), pp 1-8.

Iverson.A, Dyson.C, Smith.N, Greenberg.N, Walwyn.R, Unwin.C, Hull.L, Hotopf.C, Ross.J and Wesley.S (2005. 'Goodbye and good luck: the mental health needs and treatment experiences of British ex-service personnel.' The British Journal of Psychiatry, 186, pp 480-486.

Brewin.C, Garnett.R and Andrews.B (2010). 'trauma, identity and mental health in UK military veterans.' Psychological medicine 41, pp 1733-1740.

Fear.N, Wood.D, Wessely.S (2009). 'Health and social outcomes and health service experiences of UK military veterans: A summary of the evidence.' King's Centre for Military Health Research. (this is a 15 year report on the health of serving personnel and veterans).

Iversen.A.C, Van Staden.L, Hacker Hughes.J, Greenberg.N, Hotopf.M, Rona.R.J, Thornicroft.G, Wessely.S and Fear.N (2011). 'The stigma of mental health problems and other barriers to care in the UK armed forces.' BMC Health Research, 11 pp 1-10.

Jones.E and Fear.N (2011). 'Alcohol use and misuse within the military: A review.' International review of psychiatry 23, pp 166-172.

Fear.N, Jones.M, Murphy.D, Hull.L, IversenA.C, Coker.B, Wessley.S (2010). 'What are the consequences of deployment to Iraq and Afganistan to the mental health of the UK armed forces? A cohort study.' Lancet 375, pp 1783-1797.

Support for Professionals

Significant work has been undertaken to establish and foster excellent links with key partners and to develop networks that Veterans are better engaged by through their awareness of military culture in order to access the mental health services that they require. The CWPT enhanced pathway for veterans has not focused on developing completely different treatment pathways but instead on making necessary, meaningful adjustments to the mainstream mental health pathways - particularly at the point of engagement - to ensure that the Veteran is able to get the support they need as and when required. The degree of adjustment made depend on the particular needs of the veteran patient and if necessary their care can be stepped up to specialist clinicians.

We regularly facilitate training for Trust staff to support them in working alongside the Ex Armed Forces community.

This enhanced care provision is displayed in the diagram:

Ex Armed Forces enhanced care pathway final version.pdf [pdf] 59KB

AFCC News Issue 1st issue.pdf [pdf] 3MB

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Support Organisations

Services for veterans and professionals

Togetherall (previously Big White Wall)

Togetherall is an online service for not just veterans but also those currently serving, family and carers.The service is set up similar to an online support group which aims at reducing the stigma of mental health.

This is a free and anonymous service, for further information:

Visit: https://togetherall.com


Medical Assessment Programme (MPA)

The Medical Assessment Programme is run by the Ministry of Defence. This service offers a period of assessment (funded by the MOD) but not treatment. Health professionals can refer to this free of charge service.

For further information:

Visit: The Medical Assessment Programme


The Royal British Legion (RBL)

The Royal British Legion provides welfare to the whole armed forces family - serving, ex-service and their dependants.

For further information:

Call: 020 3207 2100


Veterans Contact Point (VCP)

This service acts as a one stop shop for veterans, their families and carers living in Coventry and Warwickshire providing support, liason and advice. It is run by veterans themselves but is funded by Warwickshire Probation and SSAFA. However the service works in close partnership with other key veteran charities including Combat Stress and the Royal British Legion.

The VCP is based at Nuneaton and Bedworth town hall and is open Monday-Friday, 10am-4pm, for more information:

Call: 024 7637 6129
The manager is Len Hardy (Military Probation Officer)
Visit: www.veteranscontactpoint.org.uk


Veterans Advisory and Pensions Committee (VA&PC)

VA&PC formerly known as the War Pensions Committee, provide support for war pensioners and war widowers. They can help with complaints and claims for war pensions and compensation schemes. Veterans can contact their local VA&PC for help or advice by calling the Veterans Welfare Centre in their local area.

For further information:

Call: Veterans UK helpline on 0800 169 2277 to get the contact details for your VA&PC
Visit: www.veterans-uk.info


Telephone helplines for veterans and professionals

Combat Stress helpline

This is a 24 hour helpline delivered by Rethink, for the military community and their families.

Call: 0800 138 1619
Text: 07537 404 719

Visit: www.combatstress.org.uk


Forcesline is a free and confidential helpline that is completely independent of the military chain of command.

Call: 0800 731 4880

Available from 10.30am - 10.30pm (UK time) Open 365 days a year.


Once we were soldiers

Supporting veterans facing homelessness.
Visit: www.owwsoldiers.co.uk 
Call: 01530 839531 / 07776223373

Veterans UK helpline

Formally known as the Service Personnel and Veterans Agency (SPVA), Veterans UK provides free help and advice about pay, pensions and support services for veterans, their family and carers.

This helpline is in line with the Veterans UK service.

Call: 0800 169 2277
Text: 0800 169 3458
Visit: www.veterans-uk.info


The Warrior Programme

Supporting veterans to lead an independent and functional life. 
Visit: www.warriorprogramme.org.ukCall: 0560 204 3180


Warwickshire County Council

Visit: www.warwickshire.gov.uk/ communitycovenant


Soldiers, Sailors and Airmen Family Association (SSAFA)

The SSAFA is a charity aimed at veterans, their family and carers. They offer practical help and assisstance with welfare, family support and housing. For more information:

Call: Warwickshire SSAFA on 01926 491317
Visit: www.ssafa.org.uk


British Limbless Ex-servicemen Association (BLESMA)

BLEMA is a charitable organisation that provides support for currently serving, veterans, families and carers who have lost a limb or lost the sight in an eye in service. Support includes peer support, welfare and rehabilitation.

For further information:

Call: 0208 590 1124