Service Detail

Preparing for the transition of Central Booking Service to UHCW

With immediate effect, referrals for adult and children’s mental health services, adult learning disability services and children’s community physical health services should no longer be sent to the Central Booking Service at Coventry and Warwickshire Partnership NHS Trust (CWPT). 

The Central Booking Service will be transitioning to University Hospitals Coventry and Warwickshire (UHCW) from CWPT on 1 July 2024.  

This means that the 0300 200 0011 number and CBSGeneral@covwarkpt.nhs.uk will no longer be accepting any calls or email referrals for adult and children’s mental health, adult learning disability or children’s community physical health services. 

 

To make a referral into Adult Mental Health services:

Individuals:  If an individual is in crisis or in need of urgent mental health support, they should call 111 and select the Mental Health option (24/7).

Health and Care Professionals:
Tel:    08081 966798 (24/7)
Email: MHreferrals@covwarkpt.nhs.uk

 

To make a referral into  Adult Learning Disability services:

Tel: 0300 131 2320 (Monday to Friday, 9am to 5pm, excluding bank holidays)
Email: LDreferrals@covwarkpt.nhs.uk  

 

To make a referral into Children and Young People’s Community Physical Health services (including Children’s Physiotherapy, Children’s Occupational Therapy, Children’s Speech & Language Therapy including Dysphagia, Children’s Bladder and Bowel service, Paediatric Dietetics and Paediatric Audiology)

Email: Referrals.ChildrensPhysicalHealth@covwarkpt.nhs.uk.

 

To make a referral into services for both Children and Young People’s Mental Health (Rise) and Learning Disabilities

Email: Rise.referrals@covwarkpt.nhs.uk  (Monday – Friday, 8am – 6pm, excluding bank holidays)

Out of hours
Professionals:  Tel: 08081 966798, option 2.
Individuals:  If an individual is in crisis or need of urgent mental health support, they should call 111 and select the Mental Health option.