Working Together

WORKING TOGETHERWorking Together means embracing our 'equal partners' approach to work together as patients, service users, carers and staff to ensure the engagement and involvement of all.

Behaviours that represent Working Together:

  • We put patients at the centre of everything we do.
  • We communicate with and involve patients, service users, families, carers, and the communities we serve and respond to their feedback.
  • We actively engage and involve our staff in the development of the organisation and the services that we provide; encouraging them to combine their expertise with patient, service user and carer experiences and feedback to innovate and improve.
  • We aim to exceed people's expectations, and actively encourage everyone who comes into contact with us to let us know if we fail to do this.
  • We are open, honest and transparent in all that we do, and have the courage to speak up and challenge when things are not right or the required standard.
  • We work in collaboration with other health and social care stakeholders for the wellbeing of the communities we serve.