Staff survey confirms Trust ‘making good progress’
A major survey of the views of staff working at Coventry and Warwickshire Partnership NHS Trust confirms the organisation is ‘making good progress’.
The Department of Health conducts an annual survey of NHS organisations to help gauge the views of 1.4million NHS staff across the country.
The 2015 survey was conducted October to December last year, and covered all occupational groups from doctors and mental health nurses to clerical workers, and from occupational therapists to estate maintenance staff.
The Trust asked all its 4,300 staff to answer a range of questions in a paper questionnaire distributed through workplaces. A total of 1,701 took part, or 45% of the total, which was above average compared to similar organisations, but is slightly fewer than took part last year.
All results were gathered by logistics experts Picker Institute, and reported back to the Trust without anyone else seeing any individual response.
Key findings from the survey this year show improvement compared to last year, across all but a handful of the 32 sets of questions asked in the comprehensive survey.
The Trust has improved its overall score for ‘engaging’ with staff, scoring 3.68 out of 5, compared to 3.59 last year.
Other areas where the Trust improved this year included staff motivation at work; the percentage of staff able to contribute towards improvement at work; and the percentage of staff recommending the Trust as a place to work or receive treatment.
Areas for improvement included the proportion of staff who feel their role makes a difference for patients, compared to the figure obtained in Trusts around the country.
The Trust’s Chief Executive Simon Gilby said: “We are pleased with this set of results, and the improvement they show compared to last year.
“We recognise that the NHS nationally is going through many changes at the moment and we know how unsettling that can be for both staff and our patients.
“But we will continue to do all that we can to be a Trust that people choose to work and receive treatment.
“We take the results of this survey extremely seriously, as it is one of the main ways we can do to improve as an employer.
“We will continue to do all we can through initiatives like the Staff Survey to listen to any feedback that staff choose to give us. We are keen to be seen as the best place to work, the best place to provide care for others within the NHS, and the best place to receive care if you are a patient. We will work with our staff to do the very best we can to make this a reality in Coventry and Warwickshire Partnership NHS Trust.”