Coventry and Warwickshire Partnership NHS Trust has achieved an overall rating of ‘Good’ by the Care Quality Commission (CQC).
The CQC rated the Trust for having well-led, caring, responsive and effective mental health, learning disability and community health services following a recent inspection.
Inspectors also said in their report that staff were “compassionate, kind, caring, worked hard in their roles and put patients at the heart of the care they deliver”.
Other areas the CQC highlighted include;
- Collective leadership, developing an a culture of quality improvement and working with public, patients and carers to design and improve services
- Outstanding use of innovative technology to improve quality and safety for patients in its older people’s mental health wards
- Outstanding care in its community based mental health services for older people and community health services for children and young people
- There was a clear set of values and both staff and senior leaders were focussed on delivering a ‘Great place’ for care
Chief Executive Simon Gilby welcomed the report and praised the hard work of staff.
He said, “This reports reflects the amazing work of our caring, compassionate and committed staff across the organisation. I am pleased that the CQC has recognised the improvements we have made together over the last year, including the recognition that the trust is well-led.
“Improvements are recognised across all the services inspected, and it is pleasing to see the improved ratings in our wards and community services for older people and in our crisis services. Several areas of outstanding practice are highlighted, and we have been praised for embracing effective technology in providing care for our patients and service users.
“We know that there are areas that still need our attention and we welcome the CQC’s feedback and support as a further opportunity to make positive change. We have already made good progress since the inspections in August and September. We look forward to continuing to improve the safety and quality of our services and to working closely with our partners across the health and social care economy.”
Chair of the Trust, Jagtar Singh, OBE, said, “This achievement reflects many years of improvement and hard work. I’m extremely proud of all our staff who have worked extremely hard, and continue to do so. For this, I want to personally thank every single one of them.”
Notes for editors
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The Care Quality Commission (CQC) is the independent regulator of health and social care in England, completed its inspections into the Trust during August and October this year. The CQC reviewed seven of the Trust’s 14 core services.