Compassion in action

COMPASSION Our compassion should be seen and felt throughout the organisation; compassionate care will be experienced by our patients, service users and carers, but we will also treat one another in a compassionate manner.

Behaviours that represent Compassion In Action:

  • We listen, are respectful and respond with empathy, humanity and kindness to the emotions and needs of our patients, service users and carers.
  • We listen, are respectful and respond with empathy, humanity and kindness to the emotions and needs of each other.
  • We find time for patients, service users and carers, as well as those we work alongside. We do not wait to be asked because we care.
  • We give hope through the care we provide, promoting recovery and where needed support to experience a pain free and peaceful death. We always involve patients, service users and where appropriate carers in all decision making relating to the care we provide.
  • We always behave in a professional manner, always positive and non-judgmental in our attitudes.