Restoration of Services during Covid-19

We want to reassure you that Coventry and Warwickshire Partnership NHS Trust is working and serving all current and new patients. We may be working differently, but services continue to provide high quality care. We would like to share with you the measures we have put in place to help protect patients and our staff in these unprecedented times. The pandemic continues to evolve and we are updating our working practices and guidance in line with the national guidance as we receive it.

  • Incident management  An Incident Control Team has been established since the start of the outbreak, under the leadership of the Trust’s Chief Nurse, Mel Coombes and Medical Director, Sharon Binyon. Four incident hubs have been set up to coordinate specific plans for our wide range of patients, service users and staff.

  • Partnership working – We are working closely with our NHS partners, Public Health Teams, GPs, police and local authorities to monitor and respond to the situation.

  • Impact on services – We have reviewed our service portfolio and for each service we provide, we have identified those that are critical, priority and non-critical along with what the impact COVID-19 will have. As a result of this we reduced activity in a number of non-essential services at this time to focus our efforts on more critical services and we have put in place our plans to redeploy staff who are in non-critical roles to support critical/priority areas where required. More recently, we have  been working to fully restore our services. Our services are available, and we are working hard to continue to provide high quality care but we may be working differently.You can find information about the impact on our services in the document below:

Restoration of services - CWPT 17.09.21.pdf [pdf] 152KB           

  • Changes to our Improving Access to Psychological Therapies (IAPT) Service – For the latest updates regarding our IAPT services, please visit  IAPT's webpage.

  • Impact on other Coventry and Warwickshire Health Services – Please look at the documents below for further updates.

               CWPT COVID-19 Carer Advice.pdf [pdf] 175KB

               Coventry Mental Health Service Information.pdf [pdf] 886KB

              Warwickshire Mental Health Service Information.pdf [pdf] 1MB

              Coventry and Warwickshire Mind Services for 2021

  • Appointments – Where possible, we have changed appointments to telephone and video appointments; patients will be contacted if their appointment has changed in this way.

  • Visitors – we have reduced visiting to our wards and are encouraging patients and their families to keep in touch using phones and iPads.

  • Social distancing – Our staff who are able to work remotely are being encouraged to do so to ensure they meet the social distance guidance.

  • Personal Protective Equipment (PPE) – In line with the Government recommendations all staff and visitors to our sites are required to wear a face covering.

We hope you found this high level summary of how we are responding to the COVID-19 pandemic useful. We will continue to keep you updated. If you do have any questions please email our Communications Team –  

The Co-ordinated Coventry and Warwickshire Healthcare System Response:

Please take a look at the coordinated Coventry and Warwickshire healthcare system response  here.