Latest information about Covid-19 (Novel Coronavirus)

Latest information about Covid-19 (Novel Coronavirus)

Coventry and Warwickshire NHS Partnership Trust – Important information about our response to the coronavirus (COVID-19) outbreak

(Updated 20 April, 2020)

We would like to thank you for your continued support during the COVID-19 pandemic. It is an extremely challenging time for all of us and we are indebted to you for your support in helping us to continue delivering high quality care to Coventry and Warwickshire residents.
We want to reassure you that Coventry and Warwickshire Partnership NHS Trust is prepared for the pandemic and we would like to share with you the measures we have put in place to help protect patients and our staff in these unprecedented times. The situation is evolving quickly and we are updating our working practices and guidance in line with the national guidance as we receive it.
  • Incident management An Incident Control Team has been established since the start of the outbreak, under the leadership of the Trust’s Chief Nurse, Mel Coombes and Medical Director, Sharon Binyon. Four incident hubs have been set up to coordinate specific plans for our wide range of patients, service users and staff.
  • Partnership working – We are working closely with our NHS partners, Public Health Teams, GPs, police and local authorities to monitor and respond to the situation.
  • Impact on services – We have reviewed our service portfolio and for each service we provide, we have identified those that are critical, priority and non-critical along with what the impact COVID-19 will have. As a result of this we have reduced activity in a number of non-essential services at this time to focus our efforts on more critical services and we have put in place our plans to redeploy staff who are in non-critical roles to support critical/priority areas where required. You can find information about the impact on our services in the document below:
             CWPT service changes, 9 April.pdf [pdf] 205KB
  • Changes to our Improving Access to Psychological Therapies (IAPT) Service – For the latest updates regarding our IAPT services, please visit IAPT's webpage.
  • Impact to other hospital services across Coventry and Warwickshire – You can find information about the impact to other hospital service providers across Coventry and Warwickshire in the document below:
               CWPT changes to local hospital services 20.4.2020.pdf [pdf] 177KB
  • Impact on other Coventry and Warwickshire Health Services – Please look at the documents below for further updates.
              CWPT COVID-19 Carer Advice.pdf [pdf] 175KB
              Coventry Mental Health Service Information.pdf [pdf] 886KB
              Warwickshire Mental Health Service Information.pdf [pdf] 1MB
              Change to Warwickshire Safe Haven Service.pdf [pdf] 421KB
  • Appointments – Where possible, we have changed appointments to telephone and video appointments; patients will be contacted if their appointment has changed in this way.
  • Visitors – we have reduced visiting to our wards and are encouraging patients and their families to keep in touch using phones and iPads.
  • Social distancing – Our staff who are able to work remotely are being encouraged to do so to ensure they meet the social distance guidance.
  • Personal Protective Equipment (PPE) – There is a lot of media coverage about the shortage of PPE for NHS staff.  The Trust does not have a shortage of equipment right now and we are working closely with services across the trust to deliver PPE equipment as e receive requests in line with the national guidance.
  • Patient information from the British Medical Journal (BMJ) - The British Medical Journal have released a patient information leaflet for COVID-19. Please share with patients where appropriate. It's available here: Coronavirus Patient BMJ 6 May.pdf [pdf] 1MB
We hope you found this high level summary of how we are responding to the COVID-19 pandemic useful. We will continue to keep you updated as the situation develops. If you do have any questions please email our Communications Team –  
Thanks again for your continued support.
Kind regards,

Simon Gilby, Chief Executive and Jagtar Singh, Trust Chair

Simon Gilby                                             Jagtar Singh

Chief Executive                                       Trust Chair



The Co-ordinated Coventry and Warwickshire Healthcare System Response:


Please take a look at the coordinated Coventry and Warwickshire healthcare system response here.


Looking after your mental health wellbeing:


Our psychologists have written an article about looking after your mental health wellbeing, which can be viewed here

If you are struggling with your mental health during the coronavirus (COVID-19) outbreak, have a look at the additional online support and practical guidance to help you cope, which can be found on the Government's website.

You can also have a look at the COVID-19 Wellbeing Pack produced by our partners at South Warwickshire Foundation NHS Trust:

South Warwickshire Foundation NHS Trust's COVID-19 Wellbeing Pack.pdf [pdf] 569KB

You can also visit:

Wellbeing and COVID-19 advice - Mind.


Latest information for staff:


Please check the dedicated COVID-19 page on our Intranet, which can be accessed via the homepage, for regular updates. We will also be sending out regular COVID-19 bulletins.


Guidance on what to do during the COVID-19 outbreak


Please take a look at the below guidance below which you should be folllowing at this time (There's also an easy-read guide and a fact sheet for children).

Coronavirus advice for everyone (NHS England)

Easy read guidance on coronavirus, March 2020.pdf [pdf] 2MB

Children's Coronavirus Fact Sheet.pdf [pdf] 4MB


For Coventry residents, further specific information can be found on the Coventry City Council’s website.

For Warwickshire residents, further information can be found at Mental Health advice and resources during the coronavirus outbreak

For Warwickshire residents wishing to offer your support in the community, please look at the dedicated page.


Stay home, save lives:


Everyone must stay at home to help stop the spread of coronavirus.

You should only leave the house for one of four reasons:

  • Shopping for basic necessities, for example food and medicine, which must be as infrequent as possible;
  • One form of exercise a day, for example a run, walk, or cycle – alone or with members of your household;
  • Any medical need, or to provide care or to help a vulnerable person. Remember to re-order your repeat prescriptions seven days before you run out as some pharmacies are open reduced hours at present;
  • Travelling to and from work, but only where this absolutely cannot be done from home.

These four reasons are exceptions – even when doing these activities, you should be minimising time spent outside of the home and ensuring you are two metres apart from anyone outside of your household.

More information can be found on the NHS website here.


Self-isolation – if you have symptoms:


If you have symptoms of coronavirus, you'll need to self-isolate for seven days.

After seven days:

  • If you do not have a high temperature, you do not need to self-isolate;
  • If you still have a high temperature, keep self-isolating until your temperature returns to normal;
  • You do not need to self-isolate if you just have a cough after seven days. A cough can last for several weeks after the infection has gone.


Self-isolation – if you live with someone who has symptoms:


  • If you live with someone who has symptoms, you'll need to self-isolate for 14 days from the day their symptoms started. This is because it can take 14 days for symptoms to appear;
  • If more than one person at home has symptoms, self-isolate for 14 days from the day the first person started having symptoms;
  • If you get symptoms, self-isolate for seven days from when your symptoms start, even if it means you're self-isolating for longer than 14 days;
  • If you do not get symptoms, you can stop self-isolating after 14 days.


After self-isolation:


  • You still need to stay at home when you finish self-isolating, but you can go out for essential trips such as buying food;
  • Read the coronavirus advice for everyone.


Use of A & E and 999:


It is only appropriate to attend A & E or call 999 when you or someone you know requires serious or life-threatening immediate emergency mental or physical health assistance.

This includes emergency co-morbid physical and mental health needs, such as when someone has taken an overdose.

These services there are to meet emergency physical and/or mental health needs.


Use of ibuprofen:


Public Health England has issued the guidance below about using ibuprofen to relieve the symptoms of COVID-19:

  • There is not currently enough information on ibuprofen use and COVID-19 to advise people to stop using ibuprofen. Currently, there is no published scientific evidence that ibuprofen increases the risk of catching COVID-19 or makes the illness worse. There is also no conclusive evidence that taking ibuprofen is harmful for other respiratory infections;
  • Most people with COVID-19 will have a mild illness and some people may need to take medicines, such as paracetamol, to help with raised temperature, headache and other pains; always follow the instructions on the label if you do take these medicines and do not exceed the stated dose;
  • Patients who have been prescribed NSAIDs for long-term health problems should continue to take them as directed by their healthcare professional.


Ordering prescriptions:


Please remember to reorder your repeat prescriptons seven days before you run out, as some pharmacies are only open reduced hours due to staff shortages. 


Additional guidance: